Virtual Assistant

We are looking for a dedicated and personable Remote Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients via phone, email, and chat. This role requires excellent communication skills, problem-solving abilities, and a high level of empathy.

Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Troubleshoot and resolve customer issues efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other team members to improve customer service processes.
- Provide feedback to the management team to enhance the customer experience.