Terms of return

Requirements.

We understand that refund policies vary depending on the type of event and the Organizer. Because of that, we provide flexibility for Organizers to post their own policies with respect to their events, so long as they meet the following minimum requirements:

(a) Refund policies must be posted on the applicable event page;

(b) “No refund” policies are permissible, but must be clearly identified as such and must otherwise comply with these minimum requirements;

(c) Refund policies (including “no refund” policies) must provide for a refund or other make good for complete failure to provide services (event cancellation);

(d) Refund policies may not be changed with respect to purchases made prior to the date of such change and its posting to the applicable event page;

(e) Refund policies must otherwise be fair and reasonable.

If a refund policy is not posted or does not meet these minimum requirements set forth above, Ukrainian.us may (but has no obligation to) modify such refund policy such that it meets these minimum requirements.

Refund Process.

In order to initiate a refund request, an Attendee should contact an Organizer directly as set forth in the applicable refund policy. Organizer agrees to administer its refund policy in accordance with the terms set forth on the applicable event page and the minimum requirements set forth in section above.

Please note that the refund timeframe may vary depending on the payment method and processing times. However it should be no later than 60 days upon event cancellation notice. Service fees are not refundable.

Event Ticket Insurance.

The insurance component provides reimbursement for 100 percent of the ticket price including service fees however insurance charges are non refundable. Refund request could be initiated at any time prior the event start day and time. Event Ticket Insurance is optional and could be deactivated at the check out page prior the payment.